Key Features

• Keep voiemail boxes clean with emails automatically stored in eight data centers worldwide
• Reduce the amount of time you spend managing voicemail folders
• Create a secure repository for corporate voicemail
• Top tier, physically and logically secure data centers backed by the Cloud
• Adherence to PCI DSS standards for payment card industry transactions
• DoD standards-based encryption with HMAC-SHA1 authentication for tamper-proof data
• The most current SSL encryption protocols for data center-to-device transmissions

Be Prepared with Voicemail Archiving

Businesses are under more pressure than ever to maintain solid voicemail archiving and retention procedures. Voicemail Archiving is your partner in the quest for regulatory compliance. We’ve combined archiving technology with our mastery of cloud computing to give you the highest level of security and performance at low, fixed monthly rates.

Why Do I Need Voicemail Archiving?
Industry regulations require multiple avenues of protection from a simple backup plan to retention of detailed message header information. If your business relies on voicemail for communication, you should know the impact these laws and regulations have on your voicemail:

Open Meeting Laws. Intended to promote transparency and open access to government records Freedom of Information Act (FOIA). Gives greater access to government records, updated in 1996 to encompass electronic records Healthcare Insurance Portability & Accountability Act (HIPPA). Wraps stiff penalties around violations of electronic data retention and privacy regulations 21 CFR Part 11. Imposes FDA-mandated policies for electronic records management on pharmaceutical companies SEC 17A-4. Places stiff SEC-enforced rules around retention and access to records related to securities transactions Sarbarnes-Oxley (SOX). Addresses auditing and reporting for corporations to combat corporate accounting fraud Gramm-Leach Bliley Act (GLBA). Enacts regulations around data security in the financial sector FRCP. Sets limits around electronically produced and saved documents that are required as part of legal compliance

If not, rest assured – we do. Voicemail Archiving was built to address these and many more regulations that affect how you retain and retrieve voicemail.


How Can Archiving Help?
With properly archived and retrievable voicemail, your messages are automatically retained and immediately accessible when requested. Offloading your archiving management to the experts reduces internal server load, improves production server operation and saves IT resources. In the voicemail archive you can:

Capture, index, and safely store up to 9 copies of auditable voicemail; including header information, body, and attachment content Use full text search capabilities to find voicemail based on message components in a secure web-based search and discovery interface Maintain original message integrity using WORM technology to assign date/time stamps and unique headers to safeguard against deletion Export to standards-based formats like .pst, .pdf, .txt, and mime Gain unlimited storage with guaranteed uptime

How Safe is My Data with Voicemail Archiving?

During transmission and storage, your data remains secure and private.


Voicemail Archiving provides you with:

Top tier, physically and logically secure data centers backed by the Cloud Adherence to PCI DSS standards for payment card industry transactions DoD standards-based encryption with HMAC-SHA1 authenticationfor tamper-proof data The most current SSL encryption protocols for data center-to-device transmissions Dynamically allocated, dedicated virtual machines delivering superior performance even during activity spikes An audit trail for every system interaction with reports detailing users, activity, date, time, and IP address